Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging if it came with it. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at dansdisk@gmail.com. Please note that returns details will be emailed to you.

If your return is accepted, you are required to pay for shipping unless it arrived damaged or the wrong item was sent. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at dansdisk@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 5 business days have passed since we’ve approved your return, please contact us at dansdisk@gmail.com.